Frequently Asked Questions

The BJ560 uses four satellite systems: GPS (USA), Galileo (EU), BeiDou (China), and GLONASS (Russia). This multi-satellite approach ensures reliable positioning even when individual systems experience interference.

For circular fences, the maximum radius is 9,999 ft (approximately 1.89 miles). For irregular fences, there is no maximum distance limit between boundary points, allowing you to cover very large properties.

The irregular fence mode supports up to 16 boundary points, allowing you to create custom-shaped boundaries that match your property lines or specific areas.

Yes, the BJ560 has an IP67 waterproof rating. It can withstand rain, mud, and brief submersion in water, making it suitable for all outdoor weather conditions.

Enter fence setup mode, select 'Irregular' type, walk to your first boundary point and press 'Set Point'. Continue setting up to 16 points, then return to the starting point to close the boundary. The device saves your settings automatically.

There is a minimum distance requirement between two adjacent boundary points to ensure accurate fence detection. The exact minimum depends on GPS signal quality in your area.

In circular fence mode, when your pet approaches within 10 ft of the boundary, the device triggers a sound-only warning. No vibration or static correction is applied in the warning zone, giving your pet a chance to turn back.

Yes, the device has data memory that saves your boundary settings and training levels. You can switch between saved fence configurations.

Sound (levels 1-5), vibration (levels 0-9), and static correction (levels 0-9). We recommend starting with sound-only training and gradually adding vibration or static correction only if needed.

After 9 corrections, the device enters a 30-second protection mode. The second trigger activates 60 seconds, and the third activates permanent protection. Press any button to cancel. Returning to the safe zone resets the counter.

Most pets learn the boundary within 1-2 weeks. Start with sound-only training for the first few days, then add vibration if needed. Every pet is different — patience and consistency are key.

The static correction is adjustable from levels 0-9, allowing you to find the minimum effective level. Always start at the lowest setting. The protection mode prevents over-correction.

The BJ560 uses a magnetic charging port. Simply align the magnetic charger with the port on the device. The magnetic design also helps maintain the IP67 waterproof seal.

Battery life depends on usage patterns and GPS signal quality. Typically, the device lasts 3-5 days on a full charge with continuous outdoor use.

Wipe the device with a damp cloth after outdoor use. Avoid harsh chemicals. The IP67 rating means you can rinse it gently under running water if needed.

Click 'Shop Now' or 'Inquire Now' on the product page to submit your order inquiry. Our sales team will contact you within 24 hours to confirm details and arrange shipping.

The collar strap comes in 5 colors: Orange, Rose Red, Red, Blue, and Green. The GPS device itself is available in a universal color.

Yes, we offer tiered pricing for bulk orders. Contact our sales team or apply through our dealer program for wholesale pricing.

Visit our Dealers page and fill out the application form. Our team reviews applications within 5 business days. Approved dealers receive wholesale pricing, marketing support, and regional protection.

Minimum order quantities vary by tier. Contact our dealer team for specific requirements based on your region and sales volume expectations.

Yes, approved dealers receive product images, specification sheets, marketing templates, and access to our dealer support portal.